Cancellation & Child Policy

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Aquaventure Waterpark

Booking Policy
Cancellation Policy

  • For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.

  • If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.

  • If eligible for a refund your amount will be returned back to you within 7 working days.

Child Policy

  • Children below 1.2 metres height & below 7 years will be considered as child and charged child rate.

  • Children age under 3 years will be allowed free of charge.

  • Children 7 years and above 1.2 metres height will be considered as adult and charged adult rate.

Inclusions

  • Transfers (If option selected)

  • Access to Atlantis Aquaventure

Exclusion

  • All personal expenses spent for dining, shopping etc on-site

  • Locker and towel rentals are available within the waterpark at extra charges.

Aya Universe

Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infants and will be free of cost.

  • Children between the age of 03-12 will be considered as an adult and charged adult rate.

Inclusions

  • Admission Ticket

  • Transfers (If option selected)

Exclusion

  • All personal expenses spend for shopping, drinks and dining etc on-site during the tour.

Butterfly Garden

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children between age 3 to 12 will be considered as child and charged child rate.

  • Children above age 12 will be considered as an adult and charged adult rate.

Burj Khalifa – At The Top (Level 124–125) Silver

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered infants and entry will be free of cost.

  • Individuals between ages of 3 to 8 will be considered as children and charged a child rate.

  • Individuals above age 8 will be considered an adult and charged the adult rate.

Inclusions

  • Entry ticket to the 124th and 125th floor as per your selected time slot.

  • Transfers (if selected).

Exclusion

  • Any other personal expenses

Crocodile Park

Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children aged from 3 to 10 years will be considered as child and charged child rate.

  • Children above age 10 will be considered as an adult and charged adult rate.

Inclusions

  • Entry Ticket for Crocodile Park

  • Access to over 250 crocodiles and other creatures

  • Entry into the museum and aquarium

  • Transfers (If option selected)

Deep Dive Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Minimum age of 10 years old are required to participate this activity.

  • Children above age 10 will be considered as adult and charged adult rate.

Dolphin & Seal Show – Regular Tickets

Booking Policy
Cancellation Policy

  • For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.

  • If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.

  • If eligible for a refund your amount will be returned back to you within 7 working days.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children aged from 2 to 11 years will be considered as child and charged child rate.

  • Children above age 11 will be considered as an adult and charged adult rate.

Dubai Aquarium and Underwater Zoo

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children aged from 2 to 15 years must be accompanied by a participating adult.

  • Children between age 2 to 15 will be considered as adult and charged adult rate.

Inclusions

  • Transfers (If option is selected)

  • Aquarium Tunnel

  • Underwater Zoo

  • Guided Behind the Scenes tour

  • Penguin Cove

Exclusion

  • All personal expenses spend for shopping, dining etc on-site.

Dubai Frame

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children between age 3 to 12 will be considered as child and charged child rate.

  • Children above age 12 will be considered as an adult and charged adult rate.

Dubai Park & Resorts

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Individuals under 3 years will be considered as infant and entry will be free of cost.

  • Individuals aged from 3 to 10 years will be considered as child and charged child rate.

  • Individuals above age 10 will be considered as an adult and charged adult rate.

Global Village

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • People aged between 3 – 65 years will be considered as an adult and charged adult rate.

Green Planet

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children between age 2 to 10 will be considered as child and charged child rate.

  • Children above age 11 will be considered as an adult and charged adult rate.

Guided Inside Burj Al Arab Tour

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children age 3 and under will be considered as infant.

  • Children between age 4 to 12 will be considered as child and charged child rate.

  • Children age 12 and above will be considered as an adult and charged adult rate.

Gyrocopter Flight in Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 17 years will be considered children and not allowed for this activity.

  • Children above the age of 17 will be considered an adult and charged an adult rate.

IMG World Adventure

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 3 years and under 1.05 meters height will be considered as infant and entry will be free of cost.

  • Children above 3 years & height between 1.05 meters and 1.2 meters will be considered as child and charged child rate.

  • Children above height 1.2 meters will be considered as an adult and charged adult rate.

Lost Chambers Aquarium

Booking Policy
Cancellation Policy

  • For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.

  • If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.

  • If eligible for a refund your amount will be returned back to you within 7 working days.

Child Policy

  • Children below 1.2 metres height & below 7 years will be considered as child and charged child rate.

  • Children age under 3 years will be allowed free of charge.

  • Children 7 years and above 1.2 metres height will be considered as adult and charged adult rate.

Inclusions

  • Lost Chambers entrance tickets.

  • Transfers (if option selected).

Exclusion

  • Souvenir shopping at the gift shop

  • Optional dining at onsite restaurants or cafes

Louvre Abu Dhabi

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 18 years will be considered as child and entry will be free of cost.

  • Children age 18 and above will be considered as adult and charged adult rate.

Madame Tussauds Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children between age 2 to 11 years will be considered as child and charged child rate.

  • Children above age 12 years will be considered as an adult and charged adult rate.

Miracle Garden

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Individuals under 3 years will be considered as infant and entry will be free of cost.

  • Individuals between age 3 to 12 will be considered as child and charged child rate.

  • Individuals above age 12 will be considered as an adult and charged adult rate.

Museum of the Future

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 4 years will be considered as infant and entry will be free of cost.

  • Children above 4 years will be charged Adult Rates.

Qasr Al Watan Abu Dhabi

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 4 years will be considered as infant and entry will be free of cost.

  • Children aged from 4 to 17 years will be considered as child and charged child rate.

  • Children above age 17 will be considered as an adult and charged adult rate.

Ski Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 2 years of age are considered an infant and infants are not allowed to this activity.

  • Children from 3 to 13 years will be considered Child.

  • Children above 14 years will be charged Adult Rates.

Sky View

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered infants and entry will be free of cost.

  • Children above ages of 3 to 8 will be considered as children and charged a child rate.

  • Children above age 8 will be considered an adult and charged the adult rate.

Inclusions

  • Transfers (if selected)

  • Access to Sky View Observatory

  • One ride on the Glass Slide

Sky View Edge Walk

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 12 years of age are not allowed.

  • Children above 12 years will be charged Adult Rates.

Skydive Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 18 years will be considered as child and entry will not be permitted.

  • Children above age 18 will be considered as an adult and charged adult rate.

The National Aquarium Abu Dhabi

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children under 12 years old must be accompanied by a paying and participating adult aged 16 years or above.

The View at The Palm

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered infants and will enter free of charge.

  • Children aged 3 to 13 years will be considered children and will be charged the child rate.

  • Children above 13 years will be considered adults and will be charged the adult rate.

Wild Wadi Waterpark

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 3 years will be considered infants and entry will be free of charge.

  • Children above 3 years and below 1.1 meter height will be charged as child.

  • Individual above 1.1 meter height will be considered an adult and charged as adult rate.

XLine – Go Solo

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Individuals aged below 17 years are considered child and not allowed for this activity.

  • Individual aged 17 or above will be considered as adult and charged the adult rate.

  • Individuals below 18 years of age needs to be accompanied by an adult.

Yas Island Theme Park Tickets

Booking Policy
Cancellation Policy

  • All Cancellations made 6 hours prior to the Tour departure time NO charges will be applicable.

  • If Cancellation made within 6 hours to your Tour departure time 100% charges will be applicable.

  • If eligible for Refund your Amount will be returned back to your Account within 7 working days.

  • Important: Once tickets are used, they become non-refundable.

Child Policy

  • Children aged 2 and under may enter for free.

  • Individuals aged 3 and above must hold a valid paid admission ticket.

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