Privacy Policy

Privacy Policy – Blackstone Tourism

Last Updated: [06/12/2025]

Blackstone Tourism (“we”, “our”, “us”) operates blackstonetourism.com.
This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we protect it. If you don’t agree with this policy, don’t use our website or services.


1. Information We Collect

We collect data in three categories:

1.1 Information You Provide

  • Name

  • Email address

  • Phone number

  • Booking details (dates, number of guests, selected tours)

  • Payment information (processed securely through third-party gateways — we never store card numbers)

1.2 Automatically Collected Information

When you visit our website, analytics tools collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on site

  • Referring URL

We use standard tools like:

  • Google Analytics

  • Facebook Pixel

  • WordPress/WooCommerce cookies

1.3 Cookies & Tracking

Cookies help us:

  • Remember user preferences

  • Track cart activity

  • Improve site performance

  • Run marketing/remarketing campaigns

You can block cookies in your browser, but the site may not work correctly.


2. How We Use Your Information

We use your data for legitimate business purposes, specifically:

  • To confirm and manage bookings

  • To process payments

  • To communicate with you regarding tours, orders, and support

  • To improve website speed, performance, and user experience

  • To prevent fraud, abuse, or unauthorized access

  • For advertising, remarketing, and analytics

  • To comply with legal obligations

We never sell your personal data.
We only share it when required for the service you requested.


3. Sharing Your Information

We share your data only with trusted partners:

3.1 Service Providers

  • Payment processors (Stripe, PayPal, etc.)

  • Tour operators / activity providers

  • Email providers

  • Hosting and security services

3.2 Legal Requirements

We may disclose data if:

  • Requested by law enforcement

  • Needed to protect our legal rights

  • Required to prevent fraud or security threats


4. Data Security

We use:

  • SSL encryption

  • Secure hosting

  • Firewalls

  • Regular malware scanning

  • Limited access to customer information

Still, no system is 100% secure, and we cannot guarantee absolute data protection. That’s reality.


5. Data Retention

We keep your data only as long as necessary:

  • Booking records: up to 7 years (legal requirement)

  • Marketing data: until you unsubscribe

  • Analytics data: depends on Google/Facebook retention settings

You can request deletion anytime (unless law requires retention).


6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“Right to be forgotten”)

  • Opt out of marketing emails

  • Disable cookies

  • Request copy of your stored data

To submit any request:
📧 support@blackstonetourism.com


7. Third-Party Links

Our website may link to external sites (tour partners, blogs, payment pages).
We are not responsible for the privacy practices of those websites.


8. Children’s Privacy

We do not knowingly collect data from anyone under 16 years old.
If you believe a minor submitted information, contact us and we’ll remove it.


9. Changes to This Policy

We may update this Privacy Policy anytime.
Updates will be posted on this page with a new “Last Updated” date.


10. Contact Us

If you have questions or requests:

📧 support@blackstonetourism.com
🌐 https://blackstonetourism.com/

Select your currency
AED United Arab Emirates dirham