Cancellation & Child Policy

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Aquaventure Waterpark

Booking Policy
Cancellation Policy

  • For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.

  • If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.

  • If eligible for a refund your amount will be returned back to you within 7 working days.

Child Policy

  • Children below 1.2 metres height & below 7 years will be considered as child and charged child rate.

  • Children age under 3 years will be allowed free of charge.

  • Children 7 years and above 1.2 metres height will be considered as adult and charged adult rate.

Inclusions

  • Transfers (If option selected)

  • Access to Atlantis Aquaventure

Exclusion

  • All personal expenses spent for dining, shopping etc on-site

  • Locker and towel rentals are available within the waterpark at extra charges.

Aya Universe

Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infants and will be free of cost.

  • Children between the age of 03-12 will be considered as an adult and charged adult rate.

Inclusions

  • Admission Ticket

  • Transfers (If option selected)

Exclusion

  • All personal expenses spend for shopping, drinks and dining etc on-site during the tour.

Butterfly Garden

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children between age 3 to 12 will be considered as child and charged child rate.

  • Children above age 12 will be considered as an adult and charged adult rate.

Burj Al Arab

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children 3 years & below will be considered as infant.
Children between 4 to 12 years will be considered as child.
Children 12 years & above will be considered as an adult.

Rates

  • Child (4–12 years): AED 150

  • Adult (13+ years): AED 248

Burj Khalifa – At The Top (Level 124–125) Silver

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered infants and entry will be free of cost.

  • Individuals between ages of 3 to 8 will be considered as children and charged a child rate.

  • Individuals above age 8 will be considered an adult and charged the adult rate.

Inclusions

  • Entry ticket to the 124th and 125th floor as per your selected time slot.

  • Transfers (if selected).

Exclusion

  • Any other personal expenses

Creek Park Bird Show

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children between 2 to 11 years will be charged AED 30.
Children 11 years and above will be charged AED 50.

Show Timings

  • Monday & Wednesday: 12:15 PM | 3:15 PM | 7:15 PM

  • Closed: Every Tuesday

Crocodile Park

Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children aged from 3 to 10 years will be considered as child and charged child rate.

  • Children above age 10 will be considered as an adult and charged adult rate.

Inclusions

  • Entry Ticket for Crocodile Park

  • Access to over 250 crocodiles and other creatures

  • Entry into the museum and aquarium

  • Transfers (If option selected)

Deep Dive Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Minimum age of 10 years old are required to participate this activity.

  • Children above age 10 will be considered as adult and charged adult rate.

Dolphin & Seal Show – Regular Tickets

Booking Policy
Cancellation Policy

  • For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.

  • If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.

  • If eligible for a refund your amount will be returned back to you within 7 working days.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children aged from 2 to 11 years will be considered as child and charged child rate.

  • Children above age 11 will be considered as an adult and charged adult rate.

Dubai Aquarium and Underwater Zoo

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children aged from 2 to 15 years must be accompanied by a participating adult.

  • Children between age 2 to 15 will be considered as adult and charged adult rate.

Inclusions

  • Transfers (If option is selected)

  • Aquarium Tunnel

  • Underwater Zoo

  • Guided Behind the Scenes tour

  • Penguin Cove

Exclusion

  • All personal expenses spend for shopping, dining etc on-site.

Dubai Frame

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children between age 3 to 12 will be considered as child and charged child rate.

  • Children above age 12 will be considered as an adult and charged adult rate.

Dubai Park & Resorts

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Individuals under 3 years will be considered as infant and entry will be free of cost.

  • Individuals aged from 3 to 10 years will be considered as child and charged child rate.

  • Individuals above age 10 will be considered as an adult and charged adult rate.

Dubai Safari Park

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children below 3 years: Free.
Children 3 years and above: Adult rate applies.

Ferrari World Abu Dhabi

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children below 3 years: Free entry.
Children 3 years and above: Adult rate applies (AED 345).

Glow Garden

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children below 3 years and under 1.2 meters in height: Free.
Children above 3 years: Adult rate applies.

Global Village

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • People aged between 3 – 65 years will be considered as an adult and charged adult rate.

Green Planet

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children between age 2 to 10 will be considered as child and charged child rate.

  • Children above age 11 will be considered as an adult and charged adult rate.

Guided Inside Burj Al Arab Tour

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children age 3 and under will be considered as infant.

  • Children between age 4 to 12 will be considered as child and charged child rate.

  • Children age 12 and above will be considered as an adult and charged adult rate.

Gyrocopter Flight in Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 17 years will be considered children and not allowed for this activity.

  • Children above the age of 17 will be considered an adult and charged an adult rate.

  • Helicopter Tour

    Cancellation Policy

    All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

    Child Policy

    Minimum age required: 2 years.
    Children are charged at standard adult rates.

Hot Air Balloon

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children below 5 years are not permitted.
Children between 5 to 11 years are allowed but charged adult rate.
Children above 11 years are charged adult rate.

Restrictions

Guests above 65 years are not permitted.

IMG World Adventure

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 3 years and under 1.05 meters height will be considered as infant and entry will be free of cost.

  • Children above 3 years & height between 1.05 meters and 1.2 meters will be considered as child and charged child rate.

  • Children above height 1.2 meters will be considered as an adult and charged adult rate.

Kidzania

Cancellation Policy

Cancellation after booking will incur 100% charges.
All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Lost Chambers Aquarium

Booking Policy
Cancellation Policy

  • For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.

  • If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.

  • If eligible for a refund your amount will be returned back to you within 7 working days.

Child Policy

  • Children below 1.2 metres height & below 7 years will be considered as child and charged child rate.

  • Children age under 3 years will be allowed free of charge.

  • Children 7 years and above 1.2 metres height will be considered as adult and charged adult rate.

Inclusions

  • Lost Chambers entrance tickets.

  • Transfers (if option selected).

Exclusion

  • Souvenir shopping at the gift shop

  • Optional dining at onsite restaurants or cafes

Lotus Mega Yacht

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children between 3 to 10 years will be considered as child.
Children above 10 years will be considered as adult.

Louvre Abu Dhabi

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 18 years will be considered as child and entry will be free of cost.

  • Children age 18 and above will be considered as adult and charged adult rate.

Madame Tussauds Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 2 years will be considered as infant and entry will be free of cost.

  • Children between age 2 to 11 years will be considered as child and charged child rate.

  • Children above age 12 years will be considered as an adult and charged adult rate.

Miracle Garden

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Individuals under 3 years will be considered as infant and entry will be free of cost.

  • Individuals between age 3 to 12 will be considered as child and charged child rate.

  • Individuals above age 12 will be considered as an adult and charged adult rate.

Museum of the Future

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 4 years will be considered as infant and entry will be free of cost.

  • Children above 4 years will be charged Adult Rates.

Qasr Al Watan Abu Dhabi

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 4 years will be considered as infant and entry will be free of cost.

  • Children aged from 4 to 17 years will be considered as child and charged child rate.

  • Children above age 17 will be considered as an adult and charged adult rate.

Ski Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 2 years of age are considered an infant and infants are not allowed to this activity.

  • Children from 3 to 13 years will be considered Child.

  • Children above 14 years will be charged Adult Rates.

Sky View

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered infants and entry will be free of cost.

  • Children above ages of 3 to 8 will be considered as children and charged a child rate.

  • Children above age 8 will be considered an adult and charged the adult rate.

Inclusions

  • Transfers (if selected)

  • Access to Sky View Observatory

  • One ride on the Glass Slide

Sky View Edge Walk

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 12 years of age are not allowed.

  • Children above 12 years will be charged Adult Rates.

Sky View Observatory

Cancellation Policy

Cancellation after booking will incur 100% charges.
All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children below 3 years: Free.
Children between 3 to 8 years: Child rate applies.
Children above 8 years: Adult rate applies.

Skydive Dubai

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 18 years will be considered as child and entry will not be permitted.

  • Children above age 18 will be considered as an adult and charged adult rate.

The National Aquarium Abu Dhabi

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children under 3 years will be considered as infant and entry will be free of cost.

  • Children under 12 years old must be accompanied by a paying and participating adult aged 16 years or above.

The View at The Palm

Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

Children below 3 years will be considered infants and will enter free of charge.

Children aged 3 to 13 years will be considered children and will be charged the child rate (AED 75).

Children above 13 years will be considered adults and will be charged the adult rate (AED 110).

Wild Wadi Waterpark

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Children below 3 years will be considered infants and entry will be free of charge.

  • Children above 3 years and below 1.1 meter height will be charged as child.

  • Individual above 1.1 meter height will be considered an adult and charged as adult rate.

XLine – Go Solo

Booking Policy
Cancellation Policy

  • In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Child Policy

  • Individuals aged below 17 years are considered child and not allowed for this activity.

  • Individual aged 17 or above will be considered as adult and charged the adult rate.

  • Individuals below 18 years of age needs to be accompanied by an adult.

Yas Island Theme Parks (Ferrari World, Warner Bros, Yas Waterworld,
SeaWorld)

Booking Policy
Children below 3 years: Free
• 3 years and above: Adult rate applies
Cancellation Policy

All tickets are non-refundable and non-transferable. Child age policies may vary by attraction.

Child Policy

  • Children below 3 years: Free

  •  3 years and above: Adult rate applies

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